Sherry Laboratories provides independent and uniquely accredited materials, environmental, food and microbiological, and petrochemical testing services, engineering expertise, technical services and products of the highest quality in a cost-effective and timely manner for the success of our clients.

Client Satisfaction Survey

We at Sherry Laboratories are intent on creating the highest level of satisfaction for our customers. A key component enabling us to reach that objective is receiving a candid assessment of our performance from the most important person in the process – you, our customer.

Please take a few moments to evaluate your level of satisfaction with Sherry Laboratories to date.  Please fill in all requested information

Please rate the following on a scale of 1 - 7
1 = Completely Dissatisfied
2 = Unsatisfactory
3 = Somewhat Worse than the Competition
4 = Equal to the Competition
5 = Somewhat Better than the Competition
6 = Significantly Better than the Competition
7 = Absolutely Delighted

* Required Field

 

Time

  • Did we provide a prompt response to your needs?
    1 2 3 4 5 6 7
  • How was our turn-time performance on your order?
    1 2 3 4 5 6 7

Service

  • Were you treated in a professional, courteous manner?
    1 2 3 4 5 6 7
  • How was our effort in understanding your needs?
    1 2 3 4 5 6 7
  • Did we follow through on our commitments/promises?
    1 2 3 4 5 6 7
  • Were your questions answered promptly and accurately?
    1 2 3 4 5 6 7

Quality

  • How clear and complete were our test results and reports?
    1 2 3 4 5 6 7
  • Please rate the overall quality of your experience.
    1 2 3 4 5 6 7

Please take a moment to answer the following questions.

Do you plan to continue to utilize Sherry Laboratories' services?
 Yes No

May we contact you regarding this Survey?
Yes No