Our customers depend on us to provide reliable, useful products and exceptional customer service. We do our best to meet and exceed their high standards. Here's what our customers say about our efforts.
“Sherry Labs is the preferred materials testing vendor for Doncasters Southern Tool. They always go out of their way to accommodate our needs and to help make tight deadlines. The communication and customer service is second to none. I highly recommend Sherry Labs for any and all materials testing.”
Doncasters Southern Tool
"Thanks to April and the gang in Daleville, the Sherry invoice number shows on our company credit card statement. This is an example of people at Sherry going-out-of-their way to provide excellent customer service. Further - the communication, quality and delivery that Sherry provides is second-to-none. Thank you to everyone at Sherry!"
ESCO Turbine Technologies
"I have been using Sherry Labs now for 2 years. I started using Sherry when Jack Newell came in for a sales call and told us what Sherry could do for Alfe. I have to say I have been very pleased over the years. In the 2 years they have been on time for delivery 100% of the time. The web service they offer is above and beyond anyone else in the industry. Jack and the rest of the staff are helpful and go out of their way to ensure customer satisfaction. I would highly recommend Sherry and Jack Newell to anyone."
Alfe Heat Treating Wadsworth Ohio
"Sherry's quick turnaround on my order was needed to satisfy my customer's need to maintain an engine build commitment. I was kept informed and your organization was able to exceed the stated turnaround time."
Bodycote Thermal Processing, Inc.
"Our choice to have Sherry Laboratories perform metallurgical testing of forged products was the right decision. Sherry Labs has provided efficient and cost effective services on a variety of alloys and testing requirements for over a decade. Their continuing performance has allowed our Company to focus on our critical core processes, drawing on their expertise to provide third party verification that we are meeting and exceeding customer requirements."
Queen City Forge
“We expect a lab to deliver quality results quickly. But will they help us solve problems? Will they deliver on their promises? Are they responsive when we need answers to make a decision? The answer to all of these questions is “YES” when you’re working with Sherry Labs. The customer service and analysts are outstanding and their reports are the best in the industry. We depend on Sherry as a partner, not just another supplier!
Every time we send out materials, Sherry delivers exactly what we want. Sherry’s customer service provides flexible, professional service that is closely tailored to our needs. The people that we deal with make the difference. In fact, I’ll make the 2 hour drive to deliver our samples when we need them to help us on a same day or next day basis! Sherry Labs and their people have always been great to work with!!”
Oklahoma Investment Casting, Blackwell, Oklahoma
"The reports that I receive back from Sherry Labs have the level of detail that I need to move forward on an action plan for Vesta."
Vesta Silicone Division
"You have the best and fastest customer service...hands down."
Advanced Machine and Tool
"As a 30-plus year customer of Sherry Laboratories, I’ve witnessed firsthand Sherry’s growth over the past 30 years as well as your enormous commitment to your customers’ success. I believe I requested my first test from your company either in the late 70’s or early 80’s when I was working with Copeland Corporation in Ohio. Thanks for all of your help. It has been a pleasure working with your group. Sherry Laboratories has always been professional, conscientious and reliable."
MA Metal Co., Inc.
"I wanted to thank you and all of the people at Sherry Labs for the tour and lunch today. I also wanted to thank you again for all of the work that you have done for us, I know that I speak for all of ODOT when I say thank you!"
Oklahoma Department of Transportation
"Midwest Poultry Services has had the pleasure of working with Sherry Laboratories for the past 12 years. Your staff has been very knowledgeable on the latest regulations governing the egg industry. All are great to work with and have been helpful with any questions we have had.
We appreciate the fact that Sherry has been proactive in participating in regional meetings with the FDA concerning the newly passed egg safety laws. This assures to us that there will be no confusion in procedures and protocols when testing our product.
It is a huge benefit to Midwest to have a lab of their caliber within 30 minutes from a majority of our live production facilities. Submitting samples in minutes instead of overnight allows for fast and accurate results for our consumers.
Thanks again for all you do and we look forward to many more years of working with you."
Bob Krouse, CEO
Midwest Poultry Services, L.P.
"New Horizons/Genesis Baking Company has utilized the services of Sherry Laboratories for the past several years. Their Customer Service is exemplary, as is the attention to the changing needs within the food industry. Our company appreciates that they stay abreast of all current and future needs with all of the new Federal Regulations. Without hesitation we would recommend Sherry Laboratories for their quality and commitment."
New Horizons Baking Company
"Great communication, dependable, reliable, the online services have been amazing. Our Courier, Jimmy Pool, is professional, prompt, friendly and overall amazing. Kelli Foreman has consistently addressed any and all issues timely and professionally.
"Thank you for your excellent service to our system. Any time I have a question or concern, I am treated respectfully and always feel as if I am important to your company. Cindi Fuhrman has been my main contact and is always pleasant and accommodating. I have yet to deal with anyone in your company who has not been helpful. I have and will continue to recommend your people to others who need a dependable lab."
"I truly appreciate my "Hero Team” at Sherry Labs! I could only hope that all of my vendors would treat me the way that your team does. My character is this; I do not give out compliments unless I truly mean it. To do otherwise would be a lie and I don’t lie. The hero team at Sherry Labs has truly surpassed my expectations on how a customer should be treated and deserves much more than my compliments, but unfortunately, that’s all that I can give them."
Do you have an experience to share? Please send us an email at email@example.com.